Get in touch with
ECOS End-User Helpdesk
Contact Us
For NHG Staff *
For SingHealth Staff *
For NUHS Staff *
* IMPORTANT
For all Public Healthcare Institutions (PHI) Staff, you must first complete the ECOS Support Request Form (download here) BEFORE emailing the Form to your Institution ITD Helpdesk to log an ECOS Support Request.
For Non-PHI Users
For Non-Public Healthcare Institution Users, please submit your ECOS Support Request here: https://for.sg/ecos-support-request
.
ECOS Helpdesk Operating Hours
Monday to Friday
(Closed on Public Holidays)
9am – 1pm
2pm - 5pm
Scheduled ECOS Maintenance Period
The ECOS system is closed for scheduled maintenance every Wednesday from 10 pm to 12 midnight.
The ECOS system will not be available to users during this time period.